- DOUBLETWIST SYNC ERRORS HOW TO
- DOUBLETWIST SYNC ERRORS MANUAL
- DOUBLETWIST SYNC ERRORS UPGRADE
- DOUBLETWIST SYNC ERRORS LICENSE
Search in the Azure AD connector space by using the DN.If it does, check whether the object is still in scope for syncing.Check if Azure Active Directory has an object with the provided UserPrincipalName.This question tries to identify the source object of the existing user from on-premises Active Directory.
DOUBLETWIST SYNC ERRORS HOW TO
How to answer the diagnosis questions Does the user exist in your on-premises Active Directory? The status of the current sync error updates to Pending sync.Īfter the next sync cycle, the error should be removed from the list. To trigger the process, select the Apply Fix button. The status stays during the current sync cycle.Īfter an orphaned object case is identified, you can fix the duplicated attributes sync errors directly from the portal.
DOUBLETWIST SYNC ERRORS MANUAL
The status of the current sync error switches to Manual fix required. Fixes from on-premises are still the solutions. Refer to the solution shown in the last step. If a Close button appears at the end of the diagnostics, there's no quick fix available from the portal based on your answers. Answers to the questions help identify an orphaned object case. You'll answer a few questions and identify the sync error details. Select the Diagnose button under the error details. The diagnostic status column will reset after each sync cycle. The portal is waiting for the next sync cycle to clear the error. Read more about on-premises fixes.Ī fix was applied.
In the latter case, a fix from the on-premises side is still one of the solutions. Either conflicting object types aren't users, or you already went through the diagnostic steps, and no fix resolution was available from the portal. The error doesn't fit the criteria of available fixes from the portal. Depending on the diagnostic result, there's a potential way to fix the sync error directly from the portal. You haven't visited this diagnosis process. In other words, a troubleshooting flow exists that can narrow down the error case and potentially fix it. The status shows if there's a possible way to fix a sync error directly from Azure Active Directory. To access this feature, Global Administrator permission, or Contributor permission from Azure RBAC, is required.įollow the steps from the Azure portal to narrow down the sync error details and provide more specific solutions:įrom the Azure portal, take a few steps to identify specific fixable scenarios: QuarantinedAttributeValueMustBeUnique or AttributeValueMustBeUnique The diagnose feature supports user objects with the following duplicated attributes: Attribute name Changes for Joe in on-premises Active Directory won't be applied to Joe’s original user (existing object) in Azure AD.ĭiagnostic and troubleshooting steps in Connect Health A newly synchronized object with a different Source Anchor occurs in a duplicated attribute state in Azure AD.
DOUBLETWIST SYNC ERRORS LICENSE
See more about the existing knowledge base.Īs an example, the existing object in Azure AD preserves the license of Joe. There's no direct way to remap the Source Anchor. The user can't be matched in sync to the existing object. When an existing user is a cloud-only object, you can also see the conflicting user synchronized to Azure AD. When the same object gets restored or recreated, logically, an existing user should be the user to sync from the Source Anchor. This loss happens for reasons like sync engine issues or domain migration. But the change of deletion signal never got synchronized to Azure AD. The deletion of the source object happened in on-premises Active Directory. Occasionally, you might find that an existing user loses the Source Anchor. Both are The conflicting objects are quarantined in Azure AD. The sync error will be resolved after the next sync.įor example, this image indicates that two users have a conflict of their UserPrincipalName. You might solve the sync errors by updating the conflicting source object from the on-premises side. When QuarantinedAttributeValueMustBeUnique and AttributeValueMustBeUnique sync errors happen, it's common to see a UserPrincipalName or Proxy Addresses conflict in Azure AD.
DOUBLETWIST SYNC ERRORS UPGRADE
No upgrade or configuration is required to enable this feature.įor more information about Azure AD, see Identity synchronization and duplicate attribute resiliency.It applies a fix for dedicated scenarios from Azure AD to resolve the error in a single step.It provides a diagnostic procedure that narrows down duplicated attribute sync errors.The diagnosis feature has these benefits: It troubleshoots duplicated attribute sync errors and fixes objects that are orphaned from Azure AD. Taking one step farther to highlight sync errors, Azure Active Directory (Azure AD) Connect Health introduces self-service remediation.
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